The age of technology is upon us with Information Technology (IT) emerging as the most powerful force. Given the instant impact of IT in transforming business operations, it would be foolhardy to ignore it. Especially non-IT companies with potential to improve their operations via the implementation of software should never discount its value. But it has been seen that due to non-expertise in this domain, many companies are unable to exploit it. While some stay stuck on legacy solutions due to lack of knowledge, others simply do not have the funds to run an accomplished back office IT services department.